Library System Upgrade

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Library System Upgrade

Library System Upgrade: What You Need to Know

We’re upgrading our library system to make borrowing faster, easier, and more convenient both online and in person.

From 1 August - 14 August 2025, Gore District Libraries will switch to a new, user-friendly library management system.

During this time:

  • You can still borrow, return, and renew books at the library.
  • Some services, like the app and online catalogue, will be temporarily unavailable.

What's Changing?

Between 1 August - 14 August:

  • No online or in-library reservations
  • No item transfers between libraries
  • Library app and online catalogue unavailable

You can still borrow, return, and renew books at the library counter

What’s Staying the Same?

  • The library’s opening hours won’t change.
  • Free Wi-Fi and public computers will still be available
  • Our friendly staff will be here to assist you

Thank you for your patience during this upgrade. Any questions? Ask our helpful library team anytime.

Your Questions Answered (FAQ)

  • To provide faster, simpler, and more reliable service, including a brand-new app, improved online accounts, and easier searching, reserving, and renewing.

  • Yes!. You can borrow, return, and renew books in person at the library. However, the app and online services won’t be working during this time.

  • Please place any reservations or transfer requests before 28 July to avoid delays.

  • Yes. The new app won’t replace the old one automatically. You’ll need to download the new app from your app store. Don't worry we will be here to help you during this time.

    Log in using your library borrower number and a new PIN/password.

  • We’ll make it easy for you with:

    • One-on-one tech help sessions
    • Printed ‘How-to’ guides available in the library
    • Online video tutorials

    Or you can join our popular GenConnect and Device Dilemmas tech advice sessions for extra support.

  • Great news, Gore District Libraries are fines free from 1 July 2025. You won’t pay late fees on overdue items, making borrowing more accessible for everyone

  • Keep informed via: