Library FAQs

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Library FAQs

  • Yes. Membership is free for residents of the Gore District and the Otago/Southland region - Invercargill, Southland, Clutha, Queenstown/Lakes, Central Otago, Dunedin and Waitaki.
    More information on joining the library can be found here.

  • You can use your library card at Gore and Mataura Libraries.

  • You have several options available:

    1. Log into your account using your library card and password (default password is l1brary or l1brary1 unless you have changed it)
    Access your account

    2. Contact us by phone or email

    3. Use our library app

  • Most items are free to borrow however, there are charges on adult audiobooks and DVDs. Items that cost to borrow are clearly labelled. If you are not sure please ask the staff.

  • Yes, please bring your library card with you. If you don’t have your card please bring your ID. We recommend that you do not share your library card as you are responsible for all items borrowed and any fees incurred.

  • Please let us know as soon as possible if your card has been lost or stolen. You can purchase a new card for $2.00.

  • An item cannot be renewed if there is a reserve on it, if your membership needs to be updated, or if the item has already been renewed twice.

    If your library membership needs to be updated please contact the library.

    Contact us

    If you have money owing please visit the library to pay any outstanding fee or charge.

  • Gore Library is open Saturday 10:15am - 1:00pm
    Click here to view a full list of hours.

  • Yes, free WiFi is available. You can use our computers or your own device to access the internet. You can also scan and print. Printing charges apply.

    Printing fees

  • Yes. We can try to source it from another library in New Zealand. There is a postage fee for each item and sometimes we are charged for the title, so make sure to ask what the cost is.

  • Yes you can. Come in and see the library team for help.

  • Yes. The library has a delivery service. Contact the team for more information.